Thank you for reading our privacy policy statement.

• We do not capture any data that enables us to identify you individually.

• If you choose to send us an e-mail or make a booking, we will keep all information confidential.

• We will not disclose, transfer, share, sell or rent personally identifiable information to any third party.

Cancellation Policy

Reschedule Policy          

• You can only reschedule your reservation for max. 2 times.           
• Reschedule or cancellation requests can be made max. 1 day before selected visit date.   
• Your reschedule will apply to all pax in 1 Booking ID.        
• Your reservation can be rescheduled to any available date that falls between the voucher issuance date until after 30 days from your initial planned visit date.        
• Rescheduled bookings are not refundable.           

Refund Policy

• Request a refund at the latest 1 day(s) before your selected visit date to get up to 100% refund. 
• Your booking will not be refundable if you request a refund less than 1 days before the selected visit date.          
• The final refund amount will not include service fees, discount coupons, and/or bank transfer unique code charge.       

Promo Rate       

• No cancellations, refunds, or changes can be made.