Privacy Policy

Thank you for reading our privacy policy statement.

  • We do not capture any data that enables us to identify you individually.

  • If you choose to send us an e-mail or make a booking, we will keep all information confidential.

  • We will not disclose, transfer, share, sell or rent personally identifiable information to any third party.

Cancellation Policy

Reschedule Policy          

  • You can only reschedule your reservation for max. 2 times.           
  • Reschedule or cancellation requests can be made max. 1 day before selected visit date.   
  • Your reschedule will apply to all pax in 1 Booking ID.        
  • Your reservation can be rescheduled to any available date that falls between the voucher issuance date until after 30 days from your initial planned visit date.        
  • Rescheduled bookings are not refundable.           

Refund Policy

  • Request a refund at the latest 1 day(s) before your selected visit date to get up to 100% refund. 
  • Your booking will not be refundable if you request a refund less than 1 days before the selected visit date.          
  • The final refund amount will not include service fees, discount coupons, and/or bank transfer unique code charge.       

Promo Rate       

  • No cancellations, refunds, or changes can be made.
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